What happens after you pay
You'll receive your instructions by email
Right after checkout, you'll get an email walking you through exactly what to prepare — including a follow-up from Rick with sample videos and photos so you know precisely what to capture.
Gather three things from home
A short gait video (walk away from the camera 15–20 feet, turn, walk back), water impressions of both bare feet on packing paper, and photos of the insoles from your most-worn shoes. No special equipment needed.
Reply with your files — get your written assessment
Reply to Rick's email with your video and photos attached. You'll receive a full written assessment within 2–3 business days. If you order arch supports, the $50 is applied toward your purchase — no code needed.
Already paid? Submit your materials here.
Upload your gait video, water impression photos, and insole photos below. Rick will take it from there.